How can wehelp?
Get assistance with product records, laboratory documentation, batch information and general FX Labs questions.
Product Support
Questions about catalogue listings and product documentation.
Lab Documentation
Help locating batch records and available laboratory reports.
General Support
General questions about FX Labs, resources and website access.
Send a support request.
Submit your question here and it will be sent directly to the FX Labs support inbox.
Requests are stored securely in the FX Labs support inbox.
Include your FX order number when contacting us about an existing order.
Include the product and batch number when asking about laboratory documentation.
Frequently asked questions
Quick answers to common FX Labs support and documentation questions.
Use the Lab Tests page and search by product name or batch identifier. Once a report has been published, the corresponding report link will appear in the database.